Return & Refund Policy

Last updated: July 2026

At Shop Abiha, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.

1. Return Eligibility

We accept returns under the following conditions:

• The item must be returned within 14 days of delivery
• The item must be unused, in its original condition, and in original packaging
• Proof of purchase (order number or receipt) must be provided

2. Non-Returnable Items

The following items are not eligible for return:

• Items that have been used, damaged, or altered after delivery
• Perishable or hygiene-sensitive products
• Items marked as “final sale” or “non-returnable” at the time of purchase

3. How to Request a Return

To initiate a return, please contact us via our Contact page with your order number and reason for return. Our team will respond within 1–2 business days with instructions.

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.

5. Exchanges

If you received a defective or incorrect item, we will gladly exchange it at no additional cost. Please contact us within 7 days of receiving your order.

6. Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping method for returns.

7. Contact Us

For any questions about returns or refunds, please reach out via our Contact page. We’re happy to help.